For Phoenix-area pool service companies
Answer pool owners’ questions from your own website, day and night.
DeskOnDuty puts a chat box on your website. A pool owner asks which day you service their street, what a visit includes or whether you fix green pools, and gets the answer from your own pages, with a link to where it came from. When your pages don’t say, it tells them to contact you instead of guessing.
The demo is free and built from your own public website. We delete it 14 days after we build it unless you ask us in writing to keep it.
- Customer: Are chemicals included in weekly service?
- Assistant: Yes. Weekly service includes chemicals and balancing; tile cleaning is extra. Source: Weekly service page
- Customer: Can you come today? My pool is green.
- Assistant: I couldn’t find that on this business’s website. Please contact them directly.
Questions homeowners may ask before they call
If your website answers these, your assistant can too, with a link to the page. If it doesn’t, the assistant says so and tells them to contact you, and the monthly report shows you which questions it couldn’t answer.
- Which day of the week would you service my pool?
- Are chemicals included in weekly service?
- Can you clean up a green pool?
- Do you repair or replace pumps, filters and heaters?
- Do you resurface pools, and how long does it take?
- What areas do you serve?
- How do I start service?
- What happens if you miss a week?
Not sure which of these your website answers? The website question checklist walks through them, or the free Website Check reads your pages and tells you.
For bigger jobs: a quote page
For an equipment or resurfacing job, a quote page puts your options side by side, with example monthly payments and their disclosures, and a questions box that answers from your website, so the pool owner can decide after you leave.
Samples only: the business, options, prices and payment terms on them are made up to show the format. DeskOnDuty arranges no credit and names no lender. More on quote pages.
See it answer your customers’ questions
Email your business name and website. We’ll build a free demo from your public pages and send you a link to try it. The price is on the home page, and we confirm it in writing before you pay anything.
Or write to hello@deskonduty.com.