For Phoenix-area plumbing companies
Answer homeowners’ plumbing questions from your own website, day and night.
DeskOnDuty puts a chat box on your website. A homeowner asks whether you handle emergencies, replace tankless water heaters or charge a trip fee, and gets the answer from your own pages, with a link to where it came from. When your pages don’t say, it tells them to contact you instead of guessing.
The demo is free and built from your own public website. We delete it 14 days after we build it unless you ask us in writing to keep it.
- Customer: Do you install tankless water heaters?
- Assistant: Yes. The company installs gas and electric tankless water heaters and replaces tank models. Source: Water heaters page
- Customer: Can someone be here in the next hour?
- Assistant: I couldn’t find that on this business’s website. Please contact them directly.
Questions homeowners may ask before they call
If your website answers these, your assistant can too, with a link to the page. If it doesn’t, the assistant says so and tells them to contact you, and the monthly report shows you which questions it couldn’t answer.
- Do you offer 24-hour emergency service?
- Is there a trip charge or service fee?
- Do you replace water heaters, tank and tankless?
- How long does a water heater replacement take?
- Do you clear drains and sewer lines?
- What areas do you serve?
- Are you licensed and insured?
- How do I book a visit?
Not sure which of these your website answers? The website question checklist walks through them, or the free Website Check reads your pages and tells you.
For bigger jobs: a quote page
For a water heater or other replacement job, a quote page puts your options side by side, with example monthly payments and their disclosures, and a questions box that answers from your website, so the homeowner can decide after you leave.
Samples only: the business, options, prices and payment terms on them are made up to show the format. DeskOnDuty arranges no credit and names no lender. More on quote pages.
See it answer your customers’ questions
Email your business name and website. We’ll build a free demo from your public pages and send you a link to try it. The price is on the home page, and we confirm it in writing before you pay anything.
Or write to hello@deskonduty.com.