For Phoenix-area HVAC and AC companies
Answer homeowners’ AC questions from your own website, day and night.
DeskOnDuty puts a chat box on your website. A homeowner asks about your service area, a tune-up or your maintenance plan, and gets the answer from your own pages, with a link to where it came from. When your pages don’t say, it tells them to contact you instead of guessing.
The demo is free and built from your own public website. We delete it 14 days after we build it unless you ask us in writing to keep it.
- Customer: Do you service Gilbert?
- Assistant: Yes. The service area includes Gilbert, Chandler, Mesa and Queen Creek. Source: Service area page
- Customer: How much is a new 3-ton system installed?
- Assistant: I couldn’t find that on this business’s website. Please contact them directly.
Questions homeowners may ask before they call
If your website answers these, your assistant can too, with a link to the page. If it doesn’t, the assistant says so and tells them to contact you, and the monthly report shows you which questions it couldn’t answer.
- What areas do you serve?
- Do you offer emergency or after-hours service?
- What does a maintenance tune-up include?
- Do you have a maintenance plan, and what does it cover?
- Which brands do you install and repair?
- Do you offer financing? (Answered only if your pages say so.)
- What warranty comes with a new system?
- How soon can someone come out?
Not sure which of these your website answers? The website question checklist walks through them, or the free Website Check reads your pages and tells you.
For bigger jobs: a quote page
When a homeowner says “let me think about it,” your quote goes home with them. A quote page puts your good, better and best options side by side, with example monthly payments and their disclosures, and a questions box that answers from your website.
Samples only: the business, options, prices and payment terms on them are made up to show the format. DeskOnDuty arranges no credit and names no lender. More on quote pages.
See it answer your customers’ questions
Email your business name and website. We’ll build a free demo from your public pages and send you a link to try it. The price is on the home page, and we confirm it in writing before you pay anything.
Or write to hello@deskonduty.com.